Impact of green logistics activities and service quality in the e-commerce sector on customer satisfaction
Keywords:
e-commerce, green logistics, satisfaction, service quality
Abstract
Measurement research on the impact of green logistics activities and logistics service quality in the field of e-commerce on customer satisfaction is based on 5 factors measuring green logistics activities, including green transportation, warehousing, green information, green packaging, and reverse logistics...
điểm /
đánh giá
Published
2024-04-25
Section
KHOA HỌC XÃ HỘI VÀ NHÂN VĂN