CHALLENGES OF VIRTUAL EDUCATION FACED BY ACADEMICS AND STUDENTS

Abstract

Virtual education has exploded during the past few years and become even more centric to the life of university and school worldwide during the outbreak of Covid-19 pandemic. This article aims to look at the challenges of virtual learning experienced by the faculty and undergraduate students. The study took place at the Department of English Languages of Hong Bang International University during Semester 2 of the academic year 2019-2020, based on the survey with 205 students and 22 lecturers. Virtual courses have been recognized by more than 82% participants for their positive impacts on the student’s learning experience. The two most critical issues that raise concerns are digital division and the lack of social skills among students in virtual learning environment