DEVELOPING EVALUATION CRITERIA FOR AN ENGLISH FOR SPECIFIC PURPOSES COURSE IN BUSINESS COMMUNICATION USING QUALITATIVE AND QUANTITATIVE METHODS

Abstract

This study develops a set of criteria for evaluating a foreign language course at a public university in Vietnam, addressing practical needs and drawing from previous research, evaluation frameworks used by other departments within the institution, and the specific course context. The initial set of criteria underwent qualitative assessment by experts and was revised based on their feedback. The refined set was then subjected to quantitative analysis to assess (i) scale reliability and (ii) validity, as indicated by uni-dimensionality and convergence. The original 55-item set was reduced to 48 items following the qualitative assessment and further refined to 23 items after the quantitative analysis, ensuring compliance with these criteria.