THE IMPACT OF PERSONALITY TRAITS ON WORK OUTCOMES OF OFFICERS AT ADMINISTRATIVE UNITS OF THE HANOI PEOPLE’S COMMITTEE

Abstract

The study aims to analyse the impact of personality traits on work outcomes of officers at the Administrative units of the Hanoi People’s Committee. A questionnaire survey was conducted to collect data from 455 officers. Collected data were analysed by using structural equation model to evaluate the impact of personality traits on work outcomes including job satisfaction, organisational commitment and intention to stay. The results revealed that a positive relationship between the Big Five personality traits with organisational commitment, job satisfaction, and intention to stay. Furthermore, job satisfaction and organisational commitment are positively correlated with intention to stay in an organisation of officers. These findings suggested some significant implications for the Administrative units of the Hanoi People’s Committee to increase organisational commitment and job satisfaction and upgrade the intention to stay of officers in the future.