THE IMPACT OF INFORMATION TECHNOLOGY INFRASTRUCTURE ON THE PROFITABILITY OF VIETNAMESE COMMERCIAL BANKS

Abstract

The paper analyzes the impact of information technology (IT) infrastructure
on the profitability of Vietnamese commercial banks. The study uses a random
effect model (REM) based on the sample of 30 Vietnamese commercial banks in
the period 2010 to 2020. The results reveal that the increase in IT infrastructure
would has positive effects on profitability of banks. Based on the findings, some
recommendations are suggested for Vietnamese commercial banks to invest in IT
infrastructure to improve the profitability of banks.