LEVEL OF STUDENTS’ SATISFACTION WITH TEACHING ACTIVITIES: A CASE OF URGENT SHIFT FROM OFFLINE TEACHING TO ONLINE TEACHING

Abstract

Online teaching is the world widely used form of teaching, especially in the period when the whole society has been greatly affected by the Covid 19 pandemic. This form of teaching requires good preparation, both the teaching staffs’ professional qualifications and technology devices and equipment. This study was conducted to determine the factors affecting students' satisfaction with online teaching activities. The data used in this study is the online feedbacks collected from 917 full-time students who completed their studies in semester 1, academic year 2021-2022 in Dong Thap University. Research results show that there are 03 factors that affect the students' satisfaction with online teaching activities including technology, interaction, and the students themselves. Among them, the students have the strongest influence on the students’ satisfaction with online teaching activities. In addition, technology related factors have a positive effect on the students’ satisfaction, while interaction has a negative effect on students' satisfaction with online teaching activities.