Sanctions for handling violations of consumer information according to current Vietnamese law

Abstract

In the market economy, especially the digital economic era, consumers can perform simple operations to own goods or order services as desired. However, along with those utilities, consumers also face the risk of personal information being leaked, stolen or used for illegal purposes, seriously affecting consumers’ rights. use, especially causing damage in many aspects to consumers as well as the state’s management order. Therefore, to protect the rights of consumers, the state has issued many new legal documents, typically the Law on Protection of Consumer Rights (amended), Decree 13/2023/ ND-CP April 17, 2023 on Personal Data Protection... Along with that, the state also defines sanctions to strictly handle violations of consumer information. The article has analyzed the legal aspects in stipulating sanctions for handling violations of consumer information in Vietnam’s current legal documents in order to make recommendations to help complete Improve sanctions to improve the effectiveness of consumer information protection mechanisms.