THE IMPACT OF TRANSFORMATIONAL LEADERSHIP STYLE ON ENERGIZING BEHAVIOR IN AVIATION SERVICE COMPANIES
Abstract
This study examines the impact of transformational leadership style on employees’ energizing behavior in aviation service companies. Simultaneously, the mediating role of job
characteristics, learning behavior, and innovation culture will also be considered. Survey data collected from 209 employees working in Vietnamese aviation service companies
were analyzed to provide evidence. The study used SPSS software for data screening and factor analysis, and SmartPLS to test the partial least squares structural equation model
(PLS-SEM). The model results indicate that the transformational leadership style enhances employee energizing behavior at work; this relationship is partially mediated through job
characteristics, learning behavior, and a culture of innovation. This finding also implies that managers who adopt a transformational leadership style can help the organization
adapt to new environments and improve its learning capacity, performance, and success.