Using TOE Framework to Explore Determinants Affecting Blockchain Adoption at Vietnamese Logistics Enterprises

Abstract

Blockchain technology has the significant ability to revolutionizese economic sectors, and the logistics industry is no exception. In Vietnam, there is a growing interest in blockchain technology among logistics enterprises. Therefore, the main focus of this study is to better understand the influence of technology-organization-environment contexts (TOE model) on the behavior of applying blockchain technology in Vietnamese logistics enterprises. To gather data for the study, a survey was conducted with 508 individuals from logistics companies in Vietnam. The results of the study indicated that top-management support plays a crucial role in enhancing the adoption of blockchain technology among logistics enterprises in Vietnam. Several recommendations for businesses to increase the adoption of blockchain technology have been proposed in this study with the aim of improving work efficiency. The study has reinforced previous studies and developed a model for applying blockchain technology in logistics enterprises in Vietnam. The authors hope that their findings will contribute to logistics management and provide valuable information for future research in this field.