Re-designing and Re-engineering Jobs: A Therapy to Job Satisfaction Crisis in Armed Conflict Societies
Tóm tắt
The intention of this paper was to examine the extent to which job re-designs assist to boost job satisfaction for small and medium enterprises (SME) employees in armed conflict societies. A cross sectional qualitative study was used with unstructured interviews being utilised as the main data collection instrument. Interviews were conducted to 20 participants who were sampled using the purposive sampling technique. Data was analysed using the thematic data analysis approach. The study found out that job rotation, job enrichment, job enlargement, flexitime, compressed work week and telecommuting were key strategies that can be employed to propel job satisfaction among SME employees in armed conflict societies. The study concluded that the way jobs are designed and organised significantly affects the extent to which employees like their work, the profitability, productivity, employee and organisational performance. SME managers should employ contemporary strategies that appeal to the job satisfaction needs of the 21st century worker.