Dispute Resolution Capacity of Local Environmental Management Civil Servants - A Case Study in Hanoi

Abstract

     Capacity of environmental dispute resolution is one of the important capabilities of environmental management officials to perform its functions in the context of increasing conflict disputes about the local environment, particularly the conflicts in environmental pollution between residents and enterprises. However, the weakness of some officials in dispute resolution leads to prolonged lawsuit and unsatisfactory settlemen, and consequently to overexcited/extreme reactions of people. The present article examines the capacity for dispute resolution of environmental management officials from the community perspective and to make recommendations to enhance capacity for environmental management officials, contributing to reasonable settlement in the local environmental dispute.