Performance measurement for fintech company

  • Pham Phat Tien
  • Nguyen Thi Huyen My
Từ khóa: fintech; finance; performance; performance measurement; the balanced scorecard

Tóm tắt

This paper proposes a frame measure for evaluating the fintech company’s performance. Based on the existing publications of multi-dimensional approaches to performance measurement and the fintech company, the study is conducted as a review article. The Balanced Scorecard is considered a suitable approach for the highest citations and application capacity in various kinds of firms. With the combination of the Balanced Scorecard and the highlighted characteristics of the fintech company, the frame measure is proposed for evaluating the fintech company’s performance. In detail, the fintech strategy map and four perspectives of performance with twenty-three measurements are proposed. The study provides the framework for the next quantitative studies that regard the estimation of the relationship between fintech performance and conventional banks. The new evidence of the Balanced Scorecard application for the fintech company is a new kind of firm in the digital era.

Tác giả

Pham Phat Tien

Can Tho University, Can Tho City

Nguyen Thi Huyen My

Can Tho University, Can Tho City

điểm /   đánh giá
Phát hành ngày
2023-04-28
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